Terms of Service

1. Who these terms are with

Nepenthe Play is developed and operated by NEPENTHE DAYDREAM LLC. These Terms govern your use of Nepenthe Play and its related services. “We”, “us” and “our” refer to NEPENTHE DAYDREAM LLC. By using the services, you agree to these Terms. Our Privacy Policy explains how we handle personal information. Contact us at office@nepentheplay.com.

Nepenthe Play provides browser-based AI games, characters and interactive stories. AI-generated characters and conversations are fictional, not real people or professional advice.

2. Accounts and eligibility

You must be at least 18 years old and have legal capacity to enter into these Terms. Keep your account information accurate and your login secure. You are responsible for activity you authorize through your account.

HowWorks and Nepenthe Play are operated by the same company and share an account identity and Credits balance. Each domain maintains its own browser session. Account-level restrictions or deletion can affect both brands; sharing an account does not make all your content public or automatically share it between products.

3. Responsible use

Do not use the services to break the law, infringe intellectual property or privacy, harass or exploit people, impersonate others deceptively, distribute malicious content, bypass security or payment controls, or disrupt the service. Do not request, generate or distribute prohibited pornographic or sexually explicit image or video content, or content exploiting minors. Do not resell access or share accounts without permission.

AI outputs can be inaccurate, inconsistent or similar to other outputs. Use your own judgment and appropriate professional advice for consequential decisions. Do not rely on games, fictional characters or generated content for medical, legal, financial or emergency assistance. See Safety & Security.

4. Your content and AI services

You retain your rights in content you submit. You give us the permission needed to process, store, transmit and display that content to provide the service and carry out your requests. If you choose to publish or share content, it will be visible according to that feature's sharing settings. You must have the rights needed to submit or publish it.

We use third-party AI and infrastructure services to fulfil requests, as explained in our Privacy Policy. We do not use your customer content to train our own models; third-party providers process data under their own terms and arrangements. Do not submit passwords, payment-card details, private keys or other sensitive information that is not needed for your request.

We do not guarantee that generated content is unique, copyrightable or free of third-party claims. Check the terms attached to any separately licensed asset; these Terms do not replace an asset's specific license.

5. Credits, payment and refunds

Credits are prepaid service credits, not cash, deposits or an investment. They are account-bound, non-transferable and cannot be cashed out. Purchased Credits do not expire while your account remains available, subject to applicable law and adjustments for refunds, disputes, fraud or account enforcement.

The two brands use one Credits balance. Current purchases are handled through HowWorks; Creem acts as Merchant of Record for those purchases and handles payment, applicable taxes, refunds and payment disputes. The checkout shows the purchase details and applicable purchaser terms. We do not offer recurring subscription plans for these Credits.

Eligible unused purchases can be refunded under our Refund Policy. Refunds or payment disputes may reverse the corresponding Credits and temporarily restrict new paid actions while the account is reconciled. Mandatory consumer rights are not limited by these Terms.

6. Availability and account handling

We may update the service and its available content. To the extent permitted by law, the service is provided “as is” and “as available”; we do not promise uninterrupted operation or error-free AI output. To that same extent, we are not liable for indirect or consequential losses. Nothing here excludes liability or rights that cannot legally be excluded.

You can stop using the service and contact us to request account closure. We may suspend or terminate access for unlawful use, fraud, abuse or a breach of these Terms. Remaining Credits and data are handled under applicable law, our refund rules and our Privacy Policy; account closure does not automatically create a right to a refund.

7. Applicable law and resolving concerns

These Terms are governed by the laws of the State of Wyoming, United States, together with applicable U.S. federal law, subject to any mandatory protections that apply where you live. This choice does not remove consumer rights that cannot be waived by contract.

Please contact office@nepentheplay.com so we can try to resolve a concern. This does not prevent you from exercising rights or bringing a claim in a court available under applicable law. These Terms do not require private arbitration or waive non-waivable consumer rights.

8. Updates and contact

We will identify revisions by the date on this page and provide notice of material changes as required. Changes are not a retroactive waiver of rights you already have. Questions about these Terms can be sent to office@nepentheplay.com.